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Contact the Asylum Global Support Team

Please select your region from the tabs below to find your local support options.

Oxford Instruments Asylum Research
Corporate Headquarters 

Please submit your help request here:

Click to Get AFM Support Now

European customers are welcome to contact either office, which share a common support email box. Phone support is available in English from either office and in the local language of each office. Support is also available from the factory (see 'United States and Americas' tab).

Oxford Instruments Asylum Research
Customer Support Office- Germany
AFM.Support.EU@oxinst.com
Office: +49-(0)6122-937-0

Oxford Instruments Asylum Research
Customer Support Office- France
AFM.Support.EU@oxinst.com
Office: +33 2 37 41 41 95

Email and phone support is available in English and Chinese. Support is also available from the factory (see 'United States and Americas' tab).

Oxford Instruments Asylum Research
Customer Support Office- China
AFM.Support.CN@oxinst.com
Support Hotline: 400 622 5191

Email and phone support is available in English and Japanese. Support is also available from the factory (see 'United States and Americas' tab).

Oxford Instruments Asylum Research
Customer Support Office- Japan
AFM.Support.JP@oxinst.com
Office:+81-(0)3-6732-8969