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Contact the Asylum Global Support Team

If you haven't already, please consider first looking for a solution or asking for help on the Asylum Research User Forum. 

If you need immediate help, please contact your local support team from the directory below.

Oxford Instruments Asylum Research
Corporate Headquarters 
AFM.Support@oxinst.com
Phone: +1-805-696-6466
Toll-free: 888-472-2795

European customers are welcome to contact either office, which share a common support email box. Phone support is available in English from either office and in the local language of each office. Support is also available from the factory (see 'United States and Americas' tab).

Oxford Instruments Asylum Research
Customer Support Office- Germany
AFM.Support.EU@oxinst.com
Office: +49-(0)6122-937-0

Oxford Instruments Asylum Research
Customer Support Office- France
AFM.Support.EU@oxinst.com
Office: +33 2 37 41 41 95

Email and phone support is available in English and Chinese. Support is also available from the factory (see 'United States and Americas' tab).

Oxford Instruments Asylum Research
Customer Support Office- China
AFM.Support.CN@oxinst.com
Support Hotline: 400 622 5191

Email and phone support is available in English and Japanese. Support is also available from the factory (see 'United States and Americas' tab).

Oxford Instruments Asylum Research
Customer Support Office- China
AFM.Support.JP@oxinst.com
Office:+81-(0)3-6732-8969